Sips By Reviews

Sipsby.com is a tea subscription service that offers a variety of teas from over 150 global tea brands. The service is personalized, matching tea drinkers with delicious teas based on their preferences. The company also sells a variety of teas and teaware. Some of the popular tea types available include Black Tea, Green Tea, Oolong Tea, White Tea, Matcha, Pu-erh Tea, and Herbal Tea. They also offer a range of tea gifts and teaware. In addition to individual teas, Sipsby.com offers Tea Gift Boxes and a Tea Club subscription. The website also features a Tea Library where customers can explore the entire collection of tea by type. Sipsby.com has been recognized as a top retailer of membership-based tea clubs or subscriptions. The company is female-founded and led. Sipsby.com also sells its products on Amazon. The company's mission is to bring more day-to-day joy into Members’ kettles and kitchens.

Sipsby.com has a detailed Return and Refund Policy. If an incorrect or damaged item is received, the customer should email support@sipsby.com immediately for correction. If a customer changes their mind about a tea they received and would like to return it for store credit, they may do so within 30 days of receiving the order. The teas must be unopened. Non-tea items should be unused and in original packaging to be eligible for a full refund. Customers are required to pay return shipping charges if they want an exchange or refund that was not the error of Sips By. Shipping fees are non-refundable. Processing may take approximately 1-2 weeks, with potential additional delays. The original method of payment will be credited. Returns should be packaged appropriately and include a copy of the packing slip or at least the order number. The physical address for returns is: Sips by Attn: Returns 8701 Wall Street, Suite #900 Austin, TX 78754. International customers should email support@sipsby.com for all questions regarding returns. Duty and Taxes may apply for orders shipped to a destination outside the USA. Subscriptions and products categorized as “Tea Boxes” are not eligible for refunds or returns. Gift Card refunds are offered when the recipient is not a current subscriber and does not wish to subscribe. There are no refunds for Subscription fees paid for any orders that have already transacted.

In terms of Shipping Policy, Personalized Sips by Boxes are curated and packed every week. When a new subscription is triggered, processing time can take up to 10 days, and shipping can add an additional 2-7 days for US recipients and 5-10 days for Canadian recipients. Orders from the Tea Shop are processed and shipped within 3-10 business days. This time may be extended during high volume times of year. Sips by currently ships to all 50 states in the US and all territories in Canada. Shipping for orders is priced individually, based on location and shipment weight. Factors outside of Sips by's control (service outages, carrier delays, staff availability) may extend the time it takes for orders to complete delivery. Tracking information is provided once the item has shipped.

Here are some of the top-selling teas on Sipsby.com:

• Past Month:

  • Goblin The Luscious Lemon (Rooibos)
  • Bare Leaves Organic Golden Yunnan Black (Black Tea)
  • Cookie Tea Dark Chocolate Cookie (Black Tea)
  • Choice Organics Organic Rooibos Tea (Rooibos)
  • Choice Organics Organic Oolong Tea (Oolong Tea)
  • Choice Organics Organic Grapefruit Honeybush (Herbal Tea)
  • Sips by Test Kitchen Dutch Baby (Herbal Tea)
  • Choice Organics Cocoa Mint Puerh (Pu-erh Tea)

• Past Year:

  • Tiny Bee Tea Sparkling Nectar (Herbal Tea)
  • Tea Goblin Enchanted Forest (Herbal Tea)
  • Cookie Tea Almond Cookie Black Tea (Black Tea)
  • Tea Fiori Amalfi Lavender Limoncello (Green Tea)
  • Cookie Tea Almond Cookie Herbal Tea (Herbal Tea)
  • Magic Moon Glimmering Dusk (Black Tea)
  • Tiny Bee Tea Elderflower Grapefruit Nectar (Herbal Tea)
  • Cookie Tea Sugar Cookie Sweetheart (Rooibos)

• All-Time:

  • Cookie Tea Almond Cookie Herbal Tea (Herbal Tea)
  • Tiny Bee Tea Sparkling Nectar (Herbal Tea)
  • Cookie Tea Almond Cookie Black Tea (Black Tea)
  • Cookie Tea Dark Chocolate Cookie (Black Tea)
  • Tea Goblin Enchanted Forest (Herbal Tea)
  • Tea Fiori Amalfi Lavender Limoncello (Green Tea)
  • Tea Kitten Earl Grey Crème Vanille (Black Tea)
  • Cookie Tea Sugar Cookie Sweetheart (Rooibos)