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Sips By Reviews

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Overall Rating

4.0
8 Reviews
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About Sips By

Sipsby.com is a tea subscription service that offers a variety of products and services. They provide a Tea Club which is a personalized tea subscription box1. The box includes 4 premium teas selected from over 100 different tea brands3. Each box makes 15+ cups (45+ if you re-steep), and includes reusable and biodegradable filters, steeping guidelines, tasting notes, and exclusive offers with Brand Partners3.

In addition to the subscription service, Sipsby.com also offers a range of tea-related products. They have a wide selection of teas including Black Tea, Green Tea, Oolong Tea, White Tea, Matcha, Pu-erh Tea, and Herbal Tea1. They also offer teaware and gift boxes1.

Sipsby.com was founded in 2017 with the aim of making discovering great tea fun, personalized, and affordable2. They take personalization seriously and use a deep learning platform called Steep to create personalized taste profiles for their customers2.

In addition to sourcing tea from exciting brands, Sipsby.com has created their own product lines. Cookie Tea, Tea Kitten, Tiny Bee Tea, and Magic Moon are just a few of their exclusive brands2. They focus on creating blends with trending ingredients, botanicals for wellbeing, and delicious in-demand flavor profiles2.

Sipsby.com views tea as a means for overall wellbeing, connection, and community2. They host tea events and offer exclusive perks to their members2. They also offer their services on Amazon1.

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Sips By Customer Reviews (8)

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Jamie Farnell
Jamie Farnell
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Feb 13, 2023
Ava Tyler
Ava Tyler
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Feb 13, 2023
Annie Spears
Annie Spears
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Feb 12, 2023
Timur Vizirov
Timur Vizirov
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Feb 11, 2023
Brigitte Bériault
Brigitte Bériault
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Feb 10, 2023
Mae Backes
Mae Backes
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Feb 10, 2023
Christian Bohm
Christian Bohm
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Feb 9, 2023
Kian Bryant
Kian Bryant
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Feb 9, 2023

Sips By Customer’s Q&A

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Sips By FAQs

FAQ

What are the top-selling teas on Sipsby.com?

Here are some of the top-selling teas on Sipsby.com:

  • Past Month:

    • Goblin The Luscious Lemon (Rooibos)
    • Bare Leaves Organic Golden Yunnan Black (Black Tea)
    • Cookie Tea Dark Chocolate Cookie (Black Tea)
    • Choice Organics Organic Rooibos Tea (Rooibos)
    • Choice Organics Organic Oolong Tea (Oolong Tea)
    • Choice Organics Organic Grapefruit Honeybush (Herbal Tea)
    • Sips by Test Kitchen Dutch Baby (Herbal Tea)
    • Choice Organics Cocoa Mint Puerh (Pu-erh Tea)
  • Past Year:

    • Tiny Bee Tea Sparkling Nectar (Herbal Tea)
    • Tea Goblin Enchanted Forest (Herbal Tea)
    • Cookie Tea Almond Cookie Black Tea (Black Tea)
    • Tea Fiori Amalfi Lavender Limoncello (Green Tea)
    • Cookie Tea Almond Cookie Herbal Tea (Herbal Tea)
    • Magic Moon Glimmering Dusk (Black Tea)
    • Tiny Bee Tea Elderflower Grapefruit Nectar (Herbal Tea)
    • Cookie Tea Sugar Cookie Sweetheart (Rooibos)
  • All-Time:

    • Cookie Tea Almond Cookie Herbal Tea (Herbal Tea)
    • Tiny Bee Tea Sparkling Nectar (Herbal Tea)
    • Cookie Tea Almond Cookie Black Tea (Black Tea)
    • Cookie Tea Dark Chocolate Cookie (Black Tea)
    • Tea Goblin Enchanted Forest (Herbal Tea)
    • Tea Fiori Amalfi Lavender Limoncello (Green Tea)
    • Tea Kitten Earl Grey Crème Vanille (Black Tea)
    • Cookie Tea Sugar Cookie Sweetheart (Rooibos)
FAQ

What comes in a Sips By box?

A Sips By box contains 4 tea placements from 4 different brands with each placement equals 4 servings, a personalized insert with information about the teas, a muslin cloth / drawstring bag with disposable tea bags inside if customer received loose leaf tea.
FAQ

How can I claim my Sips By gift subscription?

Customer can create Sips By account, sign in, visit settings page under My Sips in navigation menu, redeem their gift code & apply it at checkout.
FAQ

How much does a Sips By box cost?

Sips By box costs $19.99 / month for a month-to-month subscription, and $48 / 3 month pre-paid subscription which brings each box down to $16 / month.
FAQ

Does Sips By offer free shipping?

Yes, Sips By offers free standard shipping within the United States on all monthly subscription boxes, & orders over $35.
FAQ

How can I contact Sips By?

Sips By customer service team can be reached via email to support@sipsby.com / tealover@sipsby.com, or by direct message submission through their website contact form.
FAQ

What is Sips By's return policy?

Sips By accepts 30-day return of order receipt for customer's change of mind. They will also cover their error of wrong or defective item.
FAQ

About Sipsby.com Popular Products and Services?

Sipsby.com is a tea subscription service that offers a variety of teas from over 150 global tea brands. The service is personalized, matching tea drinkers with delicious teas based on their preferences. The company also sells a variety of teas and teaware. Some of the popular tea types available include Black Tea, Green Tea, Oolong Tea, White Tea, Matcha, Pu-erh Tea, and Herbal Tea. They also offer a range of tea gifts and teaware. In addition to individual teas, Sipsby.com offers Tea Gift Boxes and a Tea Club subscription. The website also features a Tea Library where customers can explore the entire collection of tea by type. Sipsby.com has been recognized as a top retailer of membership-based tea clubs or subscriptions. The company is female-founded and led. Sipsby.com also sells its products on Amazon. The company's mission is to bring more day-to-day joy into Members’ kettles and kitchens.

FAQ

Sipsby.com Return Policy?

Sipsby.com has a detailed Return and Refund Policy. If an incorrect or damaged item is received, the customer should email support@sipsby.com immediately for correction. If a customer changes their mind about a tea they received and would like to return it for store credit, they may do so within 30 days of receiving the order. The teas must be unopened. Non-tea items should be unused and in original packaging to be eligible for a full refund. Customers are required to pay return shipping charges if they want an exchange or refund that was not the error of Sips By. Shipping fees are non-refundable. Processing may take approximately 1-2 weeks, with potential additional delays. The original method of payment will be credited. Returns should be packaged appropriately and include a copy of the packing slip or at least the order number. The physical address for returns is: Sips by Attn: Returns 8701 Wall Street, Suite #900 Austin, TX 78754. International customers should email support@sipsby.com for all questions regarding returns. Duty and Taxes may apply for orders shipped to a destination outside the USA. Subscriptions and products categorized as “Tea Boxes” are not eligible for refunds or returns. Gift Card refunds are offered when the recipient is not a current subscriber and does not wish to subscribe. There are no refunds for Subscription fees paid for any orders that have already transacted.

In terms of Shipping Policy, Personalized Sips by Boxes are curated and packed every week. When a new subscription is triggered, processing time can take up to 10 days, and shipping can add an additional 2-7 days for US recipients and 5-10 days for Canadian recipients. Orders from the Tea Shop are processed and shipped within 3-10 business days. This time may be extended during high volume times of year. Sips by currently ships to all 50 states in the US and all territories in Canada. Shipping for orders is priced individually, based on location and shipment weight. Factors outside of Sips by's control (service outages, carrier delays, staff availability) may extend the time it takes for orders to complete delivery. Tracking information is provided once the item has shipped.